Passengers can cancel their flights through My Bookings. Cancellations are allowed up to 48 hours prior to departure. No credit or refunds are provided for missed flights, no shows, cancellations made within 48 hours prior to scheduled departure, or for fare differences after a reservation has been made. Cancellations are subject to the fees below:

cancellations more than 7 days prior to departure
$84+ tax
cancellation fee

per flight, per passenger

cancellations more than 48 hrs to 7 days prior to departure
$109+ tax
cancellation fee

per flight, per passenger

cancellations made within 0-48 hrs prior to departure
no refund

per flight, per passenger

24 hour refundability (only for CAN-USA & international flights)
$0
cancellation fee

per passenger, per flight

Only for CAN-USA & international flights (meaning flights which either take off or land outside Canada), passengers have 24 hours from the time of making a reservation to cancel the booking for a full refund provided the travel is more than 7 days from the time of booking. To cancel within 24 hours of booking, visit My Bookings.

Passengers can cancel their flights through My Bookings. Cancellations are allowed up to 48 hours prior to departure. No credit or refunds are provided for missed flights, no shows, cancellations made within 48 hours prior to scheduled departure, or for fare differences after a reservation has been made. Cancellations are subject to the fees below:

cancellations more than 7 days prior to departure
$84+ tax
cancellation fee

per flight, per passenger

cancellations more than 48 hrs to 7 days prior to departure
$109+ tax
cancellation fee

per flight, per passenger

cancellations made within 0-48 hrs prior to departure
no refund

per flight, per passenger

24 hour refundability (only for CAN-USA & international flights)
$0
cancellation fee

per passenger, per flight

Only for CAN-USA & international flights (meaning flights which either take off or land outside Canada), passengers have 24 hours from the time of making a reservation to cancel the booking for a full refund provided the travel is more than 7 days from the time of booking. To cancel within 24 hours of booking, visit My Bookings.

Passengers can change their flight through My Bookings. Changes are allowed up to 3 hours prior to departure. Changes are subject to a fee. For all changes, passengers are responsible for any difference in fares. The new flight date must be within 24 months of the original booking flight date. All payments are non-refundable. If you cannot use the original flight within 24 months of the original booking date, the original payment will not be refunded or credited. Passengers with TravelFLEX, or the Big Bundle, may make one change for free at My Bookings. Please note: if you want to change your flight within 24 hrs prior to departure, you will need to reach out to our call center. Change fees are:

changes made more than 7 days prior to departure
$74 + tax
change fee

per flight, per passenger

changes made within 48 hrs up to 7 days prior to departure
$99 + tax
change fee

per flight, per passenger

changes made within 3-48 hrs prior to departure
$150 + tax
change fee

per flight, per passenger

Passengers can change their flight through My Bookings. Changes are allowed up to 3 hours prior to departure. Changes are subject to a fee. For all changes, passengers are responsible for any difference in fares. The new flight date must be within 24 months of the original booking flight date. All payments are non-refundable. If you cannot use the original flight within 24 months of the original booking date, the original payment will not be refunded or credited. Passengers with TravelFLEX, or the Big Bundle, may make one change for free at My Bookings. Please note: if you want to change your flight within 24 hrs prior to departure, you will need to reach out to our call center. Change fees are:

changes made more than 7 days prior to departure
$74 + tax
change fee

per flight, per passenger

changes made within 48 hrs up to 7 days prior to departure
$99 + tax
change fee

per flight, per passenger

changes made within 3-48 hrs prior to departure
$150 + tax
change fee

per flight, per passenger